Join Our Team

We’re hiring a Part-Time Administrator – also known as The Head of Getting Stuff Done! We’re looking for someone to serve as a key point of contact for top-notch customer service and fruitful relationships with our suppliers, as well as tackling admin for operations, sales and marketing. You’ll be joining a lovely team at a growing independent company and will benefit from flexible working, generous holiday, staff discount and more!

Job Description: Part-Time Administrator

Key Responsibilities & Main Tasks
  1. Operational Administration
  • Provide efficient support to the operational and sales teams whilst upholding the company values and brand integrity.
  • Proactive support to the Managing Director, including but not limited to booking meetings, liaising with internal and external stakeholders and replying to correspondence.
  • Undertake efficient and proactive general administration such as updating policies, managing company records, invoice management and supplier agreements.
  • Responsible for Operational administration ensuring the smooth running of service to our clients, specifically ordering stock, and reviewing inventory, tracking orders and processing refunds.
  • Playing a key role in the servicing of our customers, ensuring that all administration is completed accurately and in a timely manner.
  1. Sales and Marketing Administration
  • Undertake the processing of online business orders, ensuring that all branding and personalisation is accurate.
  • Invoicing business customers, managing client files and generating relevant paperwork for orders.
  • Creating courier spreadsheets and processing online sales, refunds, gift cards and credit notes where required.
  • Accurately maintaining company asset libraries.
  • Provide communication and asset administration support to the marketing function. 
  1. Communication
  • Manage company enquiries and order changes within company expectations.
  • Respond to customer queries, support with the resolution of missing orders and customer dissatisfaction.
  • Communicate with couriers and track client orders providing timely and accurate updates.
  • Build successful relationships and be the main point of contact for our suppliers.
  • Any other tasks or projects which may be deemed necessary.
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Knowledge, Skills & Competencies
 

Personal Circumstances:

  • Part-time Role
  • 16 hours per week (Mon/Fri) off peak, 30 hours during peak (Nov-Dec)
  • Regular travel to the Company warehouse storage
  • Driving licence required

Work Experience:        

  • Previous experience of administration
  • Previous experience of working on own initiative

Skills & Qualifications:

  • Computer skills (Word and Excel)
  • Able to pick up new software platforms quickly
  • Organised and detailed
  • Able to follow detailed processes in a structured way
  • Good time management
  • Good communicator

Behavioural Competencies:

  • Client service driven
  • Supportive and dependable
  • Solution and task focused
  • Proactive and adaptable
  • Realistic and uses initiative
  • Hardworking/ integrity

To apply, send a CV and covering letter to recruitment@taste-of.co.uk

Closing date for applications is the 25th of May